[If you are in the checkout process and have clicked on the link to the Terms and conditions click here again to open the policy in a new tab.]
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If you have questions or concerns regarding this statement, you should first contact Grace Minton at +61 8 9467 2637.
Collection of Information
In order to use the Neuro Coaching Academy website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Neuro Coaching Academy is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Neuro Coaching Academy customers is required in order to provide you with our products and/or services, and a high level of customer service.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us using the Contact Us form on this website.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us using the Contact Us form on this website.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Neuro Coaching Academy uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us using the Contact Us form on this website. All emails that are not individual (all group emails) contain an unsubscribe button.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Neuro Coaching Academy may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Neuro Coaching Academy does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Neuro Coaching Academy site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of theneurocoaching.academy
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Neuro Coaching Academy Security Policy
- Neuro Coaching Academy uses Paypal as the Payment Gateway for its online credit card transactions.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Neuro Coaching Academy or any outside party.
- We do not take credit card numbers over the phone, or store them.
- When we invoice you, you can choose to pay by credit card if you. That online transaction uses Stripe as the Payment Gateway for credit card transactions. Your complete credit card number or details cannot be viewed or stored by Neuro Coaching Academy or any outside party in that case either.
Terms & Conditions
You understand that a 10% deposit is non-refundable should you cancel your attendance to the program, except in the case of illness. Full refund of the balance is available with 60 days notice of cancellation before commencement of program. 50% refund is available with 30 days notice of cancellation before commencement of program. Full amount may be transferred to a future program with 14 days notice. Payment Plans are adjustable on the same terms.
These conditions are stated on registration forms for individual programs and may differ for residential programs due to the payment conditions of the venue. Please note that the conditions on the Registration Form and also shown in the online product details are the conditions that apply for the Program you are joining.
For coaching, 48 hours notice for cancellation is required, except in the case of illness.
Thank you for reading.